Our Customers Love Us!

Taking the Trustpilot reviews as our base, it filled us with pride that our customers love us! Taking all 525 reviews seriously on the site, having high trust rate from customers has once again demonstrated their trust on Galahotels.com. Our trust rate is 7.7 out of 10 and below are some examples of honorer comments, ratings and reviews from our experienced customers:

GalaHotels.com complaints, reviews, comments now on TrustPilot.com

Galahotels.com TrustPilot Banner (Designed by our team),

As an online booking company, GalaHotels.com recieves bad, neautral, positive feedbacks on various platforms on the web. As a responsible company, we are trying to respond all our customer's reviews on the web but too many reviews and complaints available on the free forums, blogs lack of evidence and doesn't make any sense.

First of all, you can always have a chance to contact with GalaHotels.com, here i am listing all the ways that you can easily get an answer from our experienced customer service, sales, operation team.

1. Customer Service Tab   = Gives you the chance to create a case for your issue, then our CRM system will forward your issue to the dedicated team member. %100 you will get a certain reply.

2. You Can Call Us .. Here are the numbers that you can reach us on the business hours ;

• 	United Kingdom	:	+44 20 3384 64 48
  	United States	:	+1 347 871 9760
  	Italy	:	+39 06 9480 4292
  	Spain	:	+34 911 238 497
  	Turkey	:	+90 212 706 09 99
  	Turkey(fax)	:	+90 212 356 24 84

 



• Head Office: Gulbahar Mh. Harmanyolu Ust Sk. Meric Plaza No:10/5Mecidiyekoy Istanbul - TR 34394
• Business Hours: Monday – Sunday: 9.00 am to 6.00 pm - CET+2 (Central European Time)
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3. Live Chat : You will see the live chat icon on the left buttom, easy to use and our sales & customer team is available for your questions .

4. Send and e-mail ! If all above not working for you, just send an e-mail to info@galahotels.com 

5. If we are still not reachable. Ok you can write your comment to our review page on truspilot 

GalaHotels.com on TrustPilot

To sum up, we are always ready to contact with you and will be glad to answer any questions from your side. Thus, we are working with Trustpilot and want to see " real customer reviews " both positive ones and negative ones. Without your feedback  we are alone.

Hope you enjoyed the above boring post :)

Galahotels Complaints

Galahotels.com offers consumers to book hotels all around the world at best price guaranteed rates. It is a fact that some clients may have trouble with their hotel. As we are responsible for their bookings it is our job to find solutions for their complaints about the hotel.
They can reach us from 0044 20 3287 40 42 via phone or send an e-mail to info@galahotels.com
All the e-mails are replied in 24 hours time and our customer service team gives a direct support on the phone.
We are pleased to say that we receive so little complaints from our customers as they can see correct informations about the hotel from our website while they book. There is no problem that can not be solved.
Our aim is to maximize the customer care and see our clients happy to choose Galahotels.

Hope to see you around.

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